Returns & Exchanges Policy
At Brume Window Film, we want you to be completely satisfied with your purchase. If your film is not a custom-cut order, you can return it in its original condition within 30 days for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number to receive a return authorization and the correct shipping address.
Pack Securely
Place the unused window film back into its original protective tube or box to ensure it remains crease-free during transit.
Ship the Item
Affix the return label and drop the package off at your nearest courier point; we recommend using a tracked service for peace of mind.
Receive Your Refund
Once our warehouse inspects the returned film, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing